Appcercate
Plug & play tool for corporations, companies
and startups to assist their customers virtually
Virtual window for valuable conversations
Plug & play tool for corporations, companies and startups to assist their customers virtually while generating valuable conversations without having to download an application.
Complete dashboard with valuable information on customer service and executive performance.
Measure the quality of customer service through our satisfaction survey.
Reduce the number of physical branches thanks to our digital channel, and increase the number of customers served.
Business Presence
Employees can set up their workstations at home and provide a great experience for customers.
Due Diligence
Video call record to complete the due diligence of the different Onboarding processes.
Executive Management
With Appcercate, assigning business units to executives is a breeze.
Valuable files
With Appcercate you can access a log of every call made and even record each conversation.
Let's talk about numbers
+1M
Video calls made
24/7
Serve your customers
at any time
100%
Free from identity fraud
99.9%
Service availability
Telemedicine
Remote medical consultations for healthcare professionals
Video Banking
Facilitate the Onboarding process of your customers virtually.
Insurance
Perform data updating and proof of life verification processes.
HR
Interview potential employees without the need to download any app.
Frequently asked questions
Do I need to download and install an application?
No, Appcercate works directly in your web browser. There is no need to install any application, not even on your cell phone.
How do I make sure the customer is who they say they are?
Appcercate is compatible with biometric and identity document validation services, so we guarantee that the customer is who they say they are.
Can I record the conversation?
Yes, Appcercate has the ability to save videos of conversations for future review.
